Enjoy complimentary FedEx, USPS, or UPS ground shipping on every order over $500 within the United States, with signature required upon delivery. At Perfect Lab Diamonds, we're committed to ensuring your purchasing experience is stress-free, which is why we also provide free return shipping. Please review our full return policy here.
As most items are made to order, the time from placing your order to delivery will vary based on the item selected. We ship all orders via FedEx, USPS, or UPS according to your preference and aim for delivery on or before the estimated date indicated in your order confirmation. Occasionally, orders may arrive sooner if they are ready. Rest assured, you'll receive an email confirmation once your order is shipped.
For your protection Perfect Lab Diamonds follows these shipping policies:
All orders must be shipped to a physical home address or physical business address. We do not ship to P.O. box addresses.
If your order is over $500, signature is required. Under no circumstance will we ship an order out over $500 without signature as a requirement.
Once an order is shipped we cannot reroute the package to another address.
We currently do not offer Saturday delivery
If you would like to have your package held at a facility near you contact us here and we can set that for you.
We offer free shipping on all order over $500 within the United States
Orders shipped that cost under $500 vary on shipping price based on location and weight of the order.
Insurance
Insurance will soon be available at the discretion of the buyer. Currently, insurance is not offered. Stay tuned for updates!
Please inform us of your preference regarding insurance. Your feedback is highly valued as we strive to enhance your experience with Drippy Ice. Email us here!
Estimated Shipping Time Frames
Please find estimated shipping time frames listed on each individual product page. Due to variations in item availability and whether they are made to order or in stock, shipping times differ for each product. For detailed information, please consult our shipping time frame policies.
The shipping time for your order depends on whether the item is made to order or ready to ship. Detailed information can be found on each individual product listing. In many cases, items ship sooner than estimated.
The processing time for your order varies based on whether the item is made to order or ready to ship. Ready-to-ship orders typically take an estimated 2-3 business days to ship, while made-to-order items may require an estimated 7-14 business days.
While we do provide overnight shipping, please note that for made-to-order items, the processing time typically ranges from an estimated 7 to 14 business days.
At Perfect Lab Diamonds, we uphold rigorous standards not only for our products but also for our packaging. Your item will be meticulously packaged in its own box, further secured within a custom cardboard box for safe delivery. Should you require any adjustments or have special requests, please don't hesitate to reach out to us via email here.